Urgent calls interrupt the day
Capture the enquiry, set priority, and move the right person without losing the rest of the schedule.
Plumbing job management
Plumbing job software for callouts, quotes, and getting paid
Job Tracer keeps urgent work, quote follow-up, deposits, site notes, invoices, and review requests in one place so the office and crew are not piecing jobs together from texts.
No credit card required NZ and AU trade settings Free setup help available
Burst pipe, Grey LynnMissed call text-back sent
UrgentBathroom fit-off quoteFollow-up due this afternoon
QuotedHot water cylinderSam on site, photos attached
On siteInvoice #1048Day 7 reminder ready
OverdueMissed-call captureEmergency dispatchDeposit links
Built for NZ and AU trade teamsMissed-call captureEmergency dispatchDeposit linksInvoice follow-upWorks on any phone
Where plumbing jobs slip
Fast-moving plumbing work needs a cleaner handover
A plumbing job can start as a missed call, become an emergency, need parts, turn into a quote, and still need payment chased later. Job Tracer keeps that whole trail visible.
Quotes go quiet
Follow-up runs from the quote status so the office is not relying on memory or a spreadsheet.
Notes live on phones
Site notes, parts, photos, and customer messages stay attached to the job record.
Invoices wait until night
Send the invoice from the completed job and let reminders handle the polite chasing.
Workflow
Run the plumbing day from one board
From first call to paid invoice, the same job record moves through the business.
Catch the call
New leads, missed calls, repeat customers, and job notes land in the same place.
Quote and collect deposits
Send the quote, collect a deposit when needed, and keep approval status clear.
Schedule the crew
Book urgent and planned work with the team, priority, site, and time visible.
Invoice and ask for reviews
Close the job, send the invoice, chase overdue balances, and request reviews.
Plumber-ready setup
Built around the plumbing work that creates admin
Missed-call text-back
Reply quickly when a call is missed and keep the lead attached to the customer.
Emergency job board
See urgent jobs beside planned work so dispatch decisions are easier.
Deposits before booking
Use payment links for larger jobs before locking in time and parts.
Site notes and photos
Keep access notes, parts, before photos, and completion notes together.
Invoice ageing
See what is current, what is overdue, and what needs a reminder next.
Repeat work reminders
Bring customers back for servicing, checks, and recurring maintenance.
Automation stack
The automations plumbers usually turn on first
Start with the follow-up that saves the most office time, then add more once the team is comfortable.
Missed Call Text-Back
Respond before the customer rings the next plumber.
Quote Follow-Up
Follow up open quotes without writing manual reminder lists.
Deposit Collector
Send payment links and show deposit status on the job.
Invoice Chase Bot
Send overdue reminders without awkward end-of-day admin.
Common questions
Before you start the trial
Can the crew use it from site?
Yes. Job Tracer runs in the browser on phones, tablets, and computers, so the office and crew can work from the same job record.
Can we track emergency and quoted jobs together?
Yes. Urgent jobs, planned work, quote follow-up, deposits, invoices, and review requests all stay connected to the customer and job.
Does it replace Xero?
No. Job Tracer runs the job workflow. Xero remains your accounting system when you connect it.
Ready when you are
Start with a plumbing workspace, not a blank system
Use the plumbing setup, add your team, and start tracking real jobs without rebuilding your process from scratch.
No credit card requiredNZ and AU trade settingsFree setup help available